When people are having problems, they often feel alone, overwhelmed, hopeless and afraid, and are unable to reach out to others for support. They may know they need help in understanding and improving the situation, but they are unsure of how to make contact with someone who can help them. A psychotherapist is prepared by years of training and experience to be a resource for individuals and groups, couples and families. He or she helps by providing support, encouragement and insight. Within this caring, confidential, and non-judgmental setting, people can begin to understand and find answers to their problems and start to feel good about themselves.